Order review, delivery handoff, and fulfillment visibility are where Facebook demand becomes real revenue.
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Use risk scoring and verification tiers to reduce fake confirmations and failed COD deliveries.
Step-by-Step Method
1. Score order risk using cancellation history, phone patterns, and location risk signals.
2. Apply verification depth by risk tier before dispatch.
3. Standardize address validation with area and landmark checks.
4. Track return reasons separately and refine fraud rules weekly.
Templates and Examples
1. Please reply YES to confirm your COD order for dispatch today.
2. High-risk orders may require reconfirmation call before dispatch.
3. Address check: Area, landmark, alternate phone confirmed.
Common Mistakes
1. Same verification effort for all orders.
2. Dispatching incomplete addresses.
3. Not learning from return reason data.
Quick Checklist
1. Risk scoring is enabled.
2. Tier-based verification is active.
3. Address validation is mandatory.
4. Return reason analytics is reviewed.
Next Step
Use Fraud Detection to flag risky orders early and reduce COD losses without hurting real buyers.
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